Your radio hire is not secured until payment is made.

• You are responsible for and should be adequately insured against the loss or damage to SRS Radio Communications equipment by whatever mean, whilst it is in your possession.

• In the event of any loss/damage, please notify SRS Radio Communications by either phone (07981845460) or email (info@srscommunications.co.uk)

• Damage caused by anything other than fair wear and tear will be chargeable.

• You are responsible for the safe return of goods unless otherwise agreed.

• Please return all goods promptly at the end of hire period.

• Any missing items not returned within 7 days will be charged full weekly hire price.

SRS COMMUNICATIONS

TERMS AND CONDITIONS OF CONTRACT

1. GENERAL CONDITIONS

1.1 General

All contracts between SRS Radio Communications (“SRS Radio Communications”, “we”, “us” or “our”) and any person, firm, company or organisation (“the Customer”) for the supply of goods, equipment, services or hire equipment are undertaken subject to these Terms and Conditions.

No variation, waiver or addition to these Terms and Conditions shall be binding upon SRS Radio Communications unless expressly agreed by us in writing.

Any reference in these Terms and Conditions to “Goods” shall include, where applicable, goods, equipment, communication equipment, accessories, services and hire equipment supplied by SRS Radio Communications.

2. CHANGES TO ORDERS

Once an order has been accepted by SRS Radio Communications, no modification, addition or deletion to the order, specification or associated documentation shall be binding unless agreed by SRS Radio Communications in writing.

Where SRS Radio Communications agrees to any alteration to an order, such changes may be subject to revised pricing, delivery dates, payment terms or other conditions as agreed between SRS Radio Communications and the Customer.

3. DELIVERY

Unless otherwise agreed in writing, delivery of Goods to the Customer shall be arranged by SRS Radio Communications at the Customer’s expense.

Any delivery dates provided by SRS Radio Communications are estimates given in good faith. We will make reasonable efforts to meet agreed delivery dates but shall not be liable for delays outside our reasonable control.

SRS Radio Communications shall not be liable for any consequential loss, loss of profits or other losses arising from a failure to deliver Goods by an estimated or agreed delivery date where the delay is caused by circumstances outside our reasonable control.

4. PRICES

Prices quoted by SRS Radio Communications shall be those stated in the relevant quotation, order confirmation or invoice.

Unless expressly stated otherwise, prices may exclude delivery charges, VAT, taxes, duties or other charges imposed by a relevant authority.

Where a fixed price has been agreed, that price shall remain applicable provided that:

• the scope of the work or order is not subsequently changed;
• the Customer provides any information, instructions, access or facilities reasonably required by SRS Radio Communications;
• the Customer does not cause unreasonable or avoidable delays; and
• there are no unforeseen circumstances materially affecting the cost of supplying the Goods or Services.

SRS Radio Communications reserves the right to charge reasonable additional costs resulting from Customer-requested changes, delays or circumstances outside our reasonable control.

5. CUSTOMER INDEMNITY

The Customer shall indemnify SRS Radio Communications against claims, costs, losses or expenses arising from any infringement of patents, registered designs, copyright or other intellectual property rights where such infringement results from SRS Radio Communications supplying Goods or Services in accordance with specifications, designs, instructions or information provided by the Customer.

6. SPECIFICATIONS AND PERFORMANCE

Any technical specifications, radio coverage estimates, battery performance, range figures or other performance information provided by SRS Radio Communications are provided in good faith and are based on manufacturer specifications, available information and/or our experience.

Actual performance may vary depending on environmental conditions, terrain, buildings, interference, network conditions, equipment configuration and other factors outside our control.

Unless otherwise agreed in writing, Goods supplied shall conform to the manufacturer’s specifications and the standard specification applicable to the Goods at the time of supply.

7. TITLE AND RISK

Ownership of Goods supplied by SRS Radio Communications shall remain with SRS Radio Communications until payment in full has been received for those Goods.

Risk in the Goods shall pass to the Customer upon delivery to the Customer, or where applicable, upon delivery to a carrier nominated for delivery to the Customer.

Until ownership passes to the Customer, the Customer shall not remove, alter or obscure any labels, serial numbers, identification marks or other means used by SRS Radio Communications or the manufacturer to identify the Goods.

The Customer shall take reasonable care of the Goods while they remain the property of SRS Radio Communications.

8. HIRE EQUIPMENT

Where equipment is supplied on a hire basis, ownership shall remain with SRS Radio Communications at all times.

The Customer shall:

• take reasonable care of all hired equipment;
• use the equipment only for its intended purpose;
• ensure that the equipment is operated by suitably competent persons;
• not sell, loan, sub-hire, modify or otherwise dispose of the equipment without our written consent;
• notify SRS Radio Communications immediately of any loss, theft, damage or malfunction; and
• return all equipment at the agreed time and in the condition in which it was supplied, subject to reasonable wear and tear.

The Customer may be responsible for the cost of repairing or replacing equipment which is lost, stolen or damaged while in its possession, except where the damage results from normal reasonable use or a fault for which SRS Radio Communications is responsible.

Additional charges may apply where hired equipment is returned late, incomplete or damaged.

9. SUPERVENING CIRCUMSTANCES / FORCE MAJEURE

SRS Radio Communications shall not be considered in breach of contract or liable for any delay or failure to perform its obligations where such delay or failure results from circumstances beyond our reasonable control.

Such circumstances may include, but are not limited to:

• industrial disputes;
• strikes or lock-outs;
• severe weather;
• fire, flood or other natural events;
• power or telecommunications failures;
• supplier or manufacturer delays;
• transport disruption;
• government restrictions or requirements;
• changes in law or regulation; or
• any other event beyond the reasonable control of SRS Radio Communications.

10. LIABILITY

SRS Radio Communications will take reasonable care in providing Goods and Services to the Customer.

Nothing in these Terms and Conditions shall exclude or limit liability where such exclusion or limitation is prohibited by law.

Subject to the foregoing, SRS Radio Communications shall not be liable for indirect or consequential losses, loss of profits, loss of business, loss of opportunity or other economic losses arising from the supply, use or inability to use the Goods or Services.

The Customer is responsible for ensuring that equipment supplied by SRS Radio Communications is used appropriately, safely and in accordance with the manufacturer’s instructions and any applicable laws, regulations, licences or conditions.

Nothing in these Terms and Conditions affects the Customer’s statutory rights.

11. CANCELLATION

Once an order has been accepted by SRS Radio Communications, it may not be cancelled in whole or in part without our prior agreement in writing.

Where SRS Radio Communications agrees to cancellation, we reserve the right to charge a reasonable cancellation fee reflecting costs or losses incurred or committed as a result of the order.

This may include, where applicable:

• equipment or materials purchased or ordered specifically for the Customer;
• programming or configuration work;
• administration and preparation costs;
• third-party charges;
• delivery or collection costs; and
• work already completed or committed to.

For bespoke, specially ordered or programmed equipment, cancellation may not be possible once the order has been placed with the manufacturer or supplier.

12. PAYMENT

Payment shall be made in accordance with the payment terms stated on the relevant quotation, order confirmation or invoice.

Unless otherwise agreed in writing, invoices are payable within the period stated on the invoice.

SRS Radio Communications reserves the right to charge interest on overdue invoices at a rate permitted by applicable law.

The Customer shall also be liable for reasonable costs incurred by SRS Radio Communications in recovering overdue payments, where permitted by law.

SRS Radio Communications reserves the right to suspend further supply, services or equipment hire where invoices remain overdue.

13. COPYRIGHT AND INTELLECTUAL PROPERTY

All copyright, designs, documents, quotations, technical information, photographs, drawings, manuals and other materials produced or supplied by SRS Radio Communications shall remain the property of SRS Radio Communications or the relevant rights holder unless otherwise agreed in writing.

Such materials shall not be copied, reproduced, distributed or used for purposes other than those for which they were supplied without prior written permission from SRS Radio Communications.

This clause does not affect any intellectual property rights belonging to manufacturers or third parties.

14. CUSTOMER INFORMATION AND SPECIFICATIONS

The Customer is responsible for ensuring that all information, specifications, instructions and other materials supplied to SRS Radio Communications are accurate and suitable for the intended purpose.

SRS Radio Communications shall not be responsible for errors, delays or additional costs resulting from inaccurate, incomplete or late information supplied by the Customer.

15. RADIO LICENSING AND REGULATORY REQUIREMENTS

Where radio equipment requires a licence or is subject to regulatory requirements, the Customer is responsible for ensuring that it operates the equipment in accordance with all applicable laws, licences and regulations.

Where SRS Radio Communications provides assistance with licensing, programming or frequency allocation, this does not transfer responsibility for lawful operation of the equipment to SRS Radio Communications unless expressly agreed in writing.

The Customer must not use radio equipment supplied by SRS Radio Communications outside the conditions of any applicable licence or regulatory authorisation.

16. INSOLVENCY

If the Customer becomes insolvent, enters administration or liquidation, becomes unable to pay its debts as they fall due, or is subject to any similar insolvency proceedings, SRS Radio Communications may suspend further supply or services and, where legally permitted, terminate any contract with the Customer.

Such termination shall be without prejudice to any rights or claims SRS Radio Communications may have arising from the Customer’s breach of contract or failure to pay sums due.

17. ENTIRE AGREEMENT

These Terms and Conditions, together with any quotation, order confirmation or other written agreement expressly incorporated into the contract, constitute the agreement between SRS Radio Communications and the Customer in relation to the relevant Goods or Services.

They supersede any previous discussions, correspondence or agreements relating to the same subject matter, except where expressly agreed otherwise in writing.

If any provision of these Terms and Conditions is found to be invalid, unlawful or unenforceable, the remaining provisions shall continue in full force and effect.

18. GOVERNING LAW AND JURISDICTION

These Terms and Conditions and any contract between SRS Radio Communications and the Customer shall be governed by and construed in accordance with the laws of England and Wales.

The courts of England and Wales shall have jurisdiction in relation to any dispute arising from or in connection with these Terms and Conditions or any contract between SRS Radio Communications and the Customer, subject to any mandatory legal requirements to the contrary.

19. ADDITIONAL OR SPECIAL TERMS

SRS Radio Communications may agree additional or special terms with a Customer in relation to particular Goods, Services, hire arrangements or projects.

Where such terms are agreed in writing, they shall form part of the relevant contract.

In the event of a conflict between these Terms and Conditions and expressly agreed special terms, the special terms shall take precedence to the extent of the conflict.

20. CONTACT DETAILS

SRS Radio Communications
Info@srscommunications.co.uk

07981 845460

Terms and Conditions Version: August 2026